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Agiou Alexandrou 35, Paleo Phaliro, 17561 Athens, Greece
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  • Mon-Fri: from 9 am to 6 pm
  • Sat: from 10 am to 5 pm
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info@gaelixmarineservice.com
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Privacy Policy

Gaelix Marine Service Privacy Statement

Effective Date: [01.01.2025]

Welcome to Gaelix Marine Service (https://gaelixmarineservice.com). Your privacy matters to us, and we are committed to protecting your personal data. This Privacy Policy explains what information we collect, how we use it, and what rights you have under the General Data Protection Regulation (GDPR) and other international privacy laws.

1. What Data We Collect and How We Use It

When you visit our website or place an order, we may collect the following information:

  • Personal Information: Name, email address, phone number, shipping address, and payment details.

  • Device and Visit Data: IP address, browser type, visit time, pages viewed, and referring source.

  • Payment Information: Payments are processed through third-party services (Stripe, PayPal, etc.), and we do not store your card details.

  • Cookies and Tracking Technologies: We use cookies to analyze user behavior, personalize content, and improve our marketing efforts.

2. How We Use Your Information

We use your data to:

  • Process and fulfill your orders;

  • Improve our website and enhance your experience;

  • Communicate with you regarding your orders and customer support inquiries;

  • Send marketing materials (only with your consent);

  • Ensure security and prevent fraud;

  • Comply with legal obligations under international regulations.

3. Sharing Your Information with Third Parties

We may share your data with:

  • Payment Processors (Stripe, PayPal, etc.);

  • Logistics Companies for order delivery;

  • Analytics Services (Google Analytics, Meta Pixel, etc.);

  • Marketing Platforms (e.g., Mailchimp for email campaigns);

  • Legal Authorities, if required by law.

4. Data Retention

We keep your personal data only as long as necessary to fulfill the purposes outlined in this policy:

  • Order-related data is retained for 5 years to meet tax and accounting regulations.

  • Marketing data is stored until you withdraw your consent.

  • Cookie data is retained based on your cookie settings.

5. Your Rights Under GDPR

You have the right to:

  • Request access to and receive a copy of your data;

  • Request correction or deletion of your data;

  • Restrict or object to the processing of your data;

  • Transfer your data to another service provider;

  • File a complaint with a data protection authority.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Ensure website functionality;

  • Analyze user behavior (Google Analytics, Meta Pixel);

  • Personalize advertising (Google Ads, Facebook Ads).

You can manage cookies through your browser settings or opt out of marketing cookies in your privacy settings.

7. Updates to This Privacy Policy

We may update this policy from time to time to reflect changes in regulations or our practices. The latest version will always be available on our website.

8. Contact Us

If you have any questions about how we handle your data, please reach out to us:

Gaelix Marine Service  (Gaelix Hellas Ike)
Agiou Alexandrou 35 Paleo Phaliro, 17561 Athens, Greece
Email: info@gaelixmarineservice.com
Phone: [+306942823344]